privacy policy

Last updated: 08.02.2026

Wilhelmina Worldwide (“we”, “us”, “our”) operates this website. We respect your privacy and are committed to protecting your personal data when you use our website (www.wilhelmina-worldwide.com) and shop with us. Our contact email for privacy matters is: wilhelmina.worldwide@gmail.com.

We are committed to complying with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) where applicable.

Personal data we collect

We collect personal information you provide directly to us, including:

  • Name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Order and purchase details

  • Payment and transaction information (processed securely by our payment provider)

  • IP address and device/browser information collected automatically

We may also collect data through cookies and similar technologies to understand your use of the site.

How and why we use your data

We use your personal data for the following purposes:

  • To process and fulfill orders

  • To communicate with you about your order and customer support

  • To manage payments and refunds

  • To comply with legal and accounting requirements

  • To send marketing messages if you have opted in

The legal basis for processing your data includes:

  • Contract performance (processing orders)

  • Legal compliance (tax/accounting)

  • Consent (marketing communications)

  • Legitimate business interests (customer support, fraud prevention)

Third-party service providers

We share personal data with trusted service providers to operate the store and deliver products, including:

  • Squarespace – website platform and ecommerce

  • Stripe – payment processing

  • Shipping partners (e.g., PostNord, Bring, others)

  • Email and communication providers

These third parties process data on our behalf and under appropriate safeguards.

International data transfers

Your personal data may be processed outside your country of residence. Where that includes transfers outside the EU/EES, we ensure appropriate safeguards such as Standard Contractual Clauses to protect your data.

Cookies and tracking technologies

We use cookies and similar technologies to improve site performance, remember preferences, and analyze traffic. Necessary cookies are required for the basic function of the site. Non-essential cookies require your consent.

A separate Cookie Notice or banner may be presented on your first visit.

Data retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Order and accounting information is kept according to applicable tax and accounting requirements.

Depending on your location and applicable law, you may have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing

  • Withdraw consent for marketing

To exercise your rights, contact us at: wilhelmina.worldwide@gmail.com

Your rights

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

Security

We may update this Privacy Policy from time to time. The latest version will always be posted here with a revised “Last updated” date.

Changes to this policy